IQOS Care Plus
Every IQOS experience is unique. So we developed IQOS CARE PLUS, a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.
IQOS Coach
Need support using your IQOS? How about some tips and tricks? Just ask your IQOS Coach. They’re ready to help.
International assistance
Would you like help with your IQOS while travelling? Call our dedicated helpline for advice and assistance.
Looking for some support?
Looking for some support?
Help is not far away. Visit our support section to learn how to use, charge, and clean your IQOS, and find useful tips. We also have troubleshooting advice for common issues.
Still have questions about IQOS?
We are here to help you across multiple channels
IQOS on Facebook
Visit our IQOS Facebook page
We will respond within minutes
Available from Sat – Thu from 10:00 – 22:00 and Fri from 14:00 – 22:00
IQOS on Twitter
Get in touch with IQOS support on TwitterWe will respond within minutesAvailable from Sat – Thu from 10:00 – 22:00 and Fri from 14:00 – 22:00
IQOS Email Support
Send us your query and we will respond within minutesService available from Sat – Thu from 10:00 – 22:00 and Fri from 14:00 – 22:00
IQOS on Youtube
Subscribe to IQOS YouTube channel to learn more about your device
IQOS Phone Support
Want to speak to one of our IQOS support experts? No problem, call us at +962-6-2220555 Sat – Thu from 10:00 – 22:00 and Fri from 14:00 – 22:00
IQOS Coach
Need support using your IQOS? How about some tips and tricks? Just ask your IQOS Coach. They’re ready to help.