Care you can count on.
Privileges for you.

Iqos

Get support

Care you can count on

Enjoy privileges

Made to inspire you

Get support

Care you can count on

Enjoy privileges

Made to inspire you

Create an IQOS account, register your device, unlock your extended care and support.

Discover more
IQOS
get support

Get support

Get all-round support from the moment you choose IQOS.

Online guidance

How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.

Your online personal coach*

Enjoy one-to-one support as you get set up with your device with your personal IQOS coach.

Troubleshooting*

Easy steps for you to fast-track fixing your device.

See support services

*Services available upon device registration. Terms & conditions apply.

Got a question?
Find the answer in our FAQs

See FAQs

Want to chat?

IQOS support is here for you at your fingertips.

Store locator icon.

Store locator

Find the IQOS boutique or a local IQOS selling store with our store locator

Phone

Phone

Reach out to us on our Infoline for timely and specific answers to your questions.
We look forward to helping you!

+962 6 222 0555
E-mail icon.

E-mail

Send your questions, and they will be answered shortly.

Facebook icon.

Facebook

Visit the IQOS Facebook page

Split your purchase into equal monthly installments

Sounds good? Just select Tabby at checkout.