Give your IQOS device a check-up

You’ll get the best experience from your IQOS device when the technology inside is up to date. You can visit an IQOS store and we’ll be happy to help.

We are constantly on the lookout for ways to improve your IQOS experience, which is why we optimize firmware for IQOS devices from time to time. And, just like you do with your smartphones or other electronic devices, upgrading the firmware on your IQOS device will ensure that it is up-to-date and performing at its best.

If you would like to extend the device lifespan and get the best experience from your IQOS 3 DUO holder, the new firmware upgrade for IQOS 3 DUO is here for you!

Why should I upgrade the firmware of my IQOS?

One benefit that you can gain from the firmware upgrade is an extended device lifespan of your IQOS 3 DUO holder. In case you are wondering, “how long does the IQOS holder battery last” after the upgrade, that will depend. The impact of the new firmware upgrade on the device lifespan of your IQOS 3 DUO holder depends on many factors including: usage regime, device settings, battery age and environmental conditions. One thing we have noticed though, is that the sooner you make the upgrade after you start using the device, the larger the benefit is on the overall device lifespan of your IQOS 3 DUO holder – in case you haven’t done it already, make sure you upgrade your IQOS 3 DUO device’s firmware now to ensure the technology is up to date and you can get the best experience.

How do I get the firmware upgrade?

This is a quick and easy process. You can upgrade your IQOS 3 DUO firmware by simply visiting an IQOS store

In only a few minutes, you’ll be well on your way to keep the technology inside your IQOS up to date and continue to enjoy the best experience with your device.


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